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Privacy Policy

Effective Date: August 27, 2026

 

LoveHopes ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using the LoveHopes Prayer App and our related services.

 

 

Information We Collect:

 

When you create or use an account, we may collect:

  • Name

  • Email address

  • Phone number

  • Account credentials

  • Messages you send to LoveHopes through the app

  • Reactions to prayer requests or praise reports

  • Device and technical information such as app version, operating system, crash reports, and diagnostic information.

 

 

How We Use Your Information:

 

We use your information to:

  • Create and manage your account

  • Authenticate your identity

  • Operate and improve the LoveHopes Prayer App

  • Communicate important information regarding your account

  • Respond to support requests

  • Protect the security and integrity of the app

  • Understand overall engagement with ministry content

 

We do not sell your personal information.

 

 

Third-Party Services:

 

The LoveHopes Prayer App may use trusted third-party providers for services including authentication, hosting, notifications, analytics, customer support, and website or CRM integration. These providers process only the information necessary to provide their services.

 

 

Prayer Request Privacy:

 

LoveHopes exercises reasonable care when publishing prayer requests. When appropriate, names or identifying information may be removed to help protect privacy.

While all users must agree to our Confidentiality Agreement, no electronic service can guarantee another user's compliance.

 

 

Data Retention:

 

We retain account information while your account remains active.

 

If you delete your account, we will delete or anonymize your personal information within a reasonable period unless we are legally required to retain certain information.

 

 

Security:

 

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

 

 

Children's Privacy:

 

The app is not intended for children under 13 without appropriate authorization.

 

 

Your Rights:

 

You may:

  • Update your account information

  • Change your password

  • Request deletion of your account

  • Contact us regarding your personal information

 

 

Contact:

 

Questions regarding this Privacy Policy may be directed to: support@lovehopes.org

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